Choosing a Good Spa Management Software
A spa offers ideal environment for people to rest as they receive other beauty treatment services. There are several treatments available at the spa, some like massage been known to have several health benefits. Other services provided in a spa includes manicure and pedicure, facials, body treatments, etc. Managing a spa requires managerial skills as well as beauty skills. There are several software available in the market today for managing and running a spa. We look at some of the qualities of a good spa management software.
An effective spa software should be able to book client’s appointments. The software should allow the clients to make bookings, schedule or cancel appointments anytime. The software should also be able to remind the customer about the booked appointments days before the appointment day. Employees can also be able to see the customers booked for them as well as plan their days.
Most spa software handles inventory of all the spa departments and update every time a new asset or product is added to the system. The same software should be able to alert the user responsible for inventories anytime the supplies are running low. Timely products replenishment will ensure he spa runs smoothly with no disruptions resulting to lack of products for use. The software should also assist in stock taking, and provide a detailed report of stock count to be compared with a manual stock count for easier audit of the variances.
Spa software also includes payroll module, useful to the finance department for easier computing of employees’ salaries. The module can also be used in calculating commissions for employees as well as bonuses.
The software should also be able to report the services that are doing well as compared to the rest.
The marketing department can also utilize the spa software and use it to market the business, by regularly sending emails or messages with details of available offers, promotions, etc. The spa can also use the system to create a loyalty program where customers will be awarded with loyalty points after every service offered. Client can use the loyalty points accumulated as payment for the services after any pa visit.
The software should be able to allow customers pay with their preferred mode of payment, ensuring that it captures all the payment details such as details of the credit card, etc.
It is important to have a backup of clients contacts for use in times when you require to send promotional messages, therefore ensure you get a software that captures and stores the details. A good spa system should keep a record of all the contacts for the spa suppliers as well as a record of all the goods and services the vendors supply.